Last updated: May 2026
This Privacy Policy describes how Meridian Trace ("we," "us," or "our") collects, uses, and handles information about you when you use our website and application at meridiantrace.com (the "Service").
We take privacy seriously. We collect only what we need, we use it only for the purposes described here, and we don't sell your personal data to anyone.
The Service is operated by Meridian Trace. For questions about this policy or your data, contact us at admin@meridiantrace.com.
When you create an account, we collect your email address and, if you provide it, your name and organization. Your password is managed by Supabase (our authentication provider) and is never stored in plaintext by us.
We log your search queries, the results you view, and your general usage patterns within the application. We use this to understand how the Service is being used, to enforce fair use limits (such as the free tier's 50 searches per month), and to improve the product. Usage logs include timestamps, search terms, and result counts — not the full content of individual registration records you view.
If you subscribe to a paid plan, payment is processed by Stripe. We do not store your credit card number or payment card details. We retain billing records (subscription tier, payment history) for accounting and customer support purposes.
We automatically receive standard technical information when you use the Service: your IP address, browser type and version, device type, and referring page. This information is used for security monitoring and aggregate analytics.
If you contact us by email, we retain the content of your communications and use them to respond to your inquiry and improve our support.
We use the data we collect to:
We do not sell your personal data. We do not share it with third parties for their marketing purposes.
We share data with the following categories of service providers who help us operate the Service:
Each of these providers receives only the data necessary to perform their function. We require them to treat your data with appropriate security and confidentiality standards.
We may disclose your data if required to do so by law, court order, or government authority, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of Meridian Trace, our users, or others.
If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We would notify you before your data becomes subject to a different privacy policy.
We use cookies and similar technologies for the following purposes:
Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of the Service, particularly authentication.
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law (for example, billing records may be retained for the period required by accounting regulations).
Usage logs are retained for up to 24 months for product improvement and fraud prevention purposes, after which they are deleted or anonymized.
You have the right to:
To exercise any of these rights, contact us at admin@meridiantrace.com. We will respond within 30 days.
The Service is intended for professional and business users. We do not knowingly collect personal data from anyone under the age of 16. If you believe we have inadvertently collected such data, please contact us and we will delete it.
We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include encrypted data transmission (HTTPS), access controls limiting which personnel can access user data, and reliance on established cloud infrastructure providers with strong security standards.
No internet transmission or storage system is perfectly secure. We cannot guarantee absolute security, but we commit to promptly notifying affected users in the event of a data breach that affects their personal data, as required by applicable law.
The Service is operated from Singapore and uses infrastructure hosted in various regions globally. If you are accessing the Service from the European Union or other jurisdictions with data transfer restrictions, your data may be transferred to countries outside your jurisdiction. We ensure such transfers are conducted with appropriate safeguards.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (to the address associated with your account) and by posting the updated policy on this page with an updated "Last updated" date. Your continued use of the Service after such notice constitutes acceptance of the updated policy.
For questions about this Privacy Policy or to exercise your data rights:
Email: admin@meridiantrace.com
General inquiries: hello@meridiantrace.com